Frequently Asked Questions
+ What is the turnaround time?
Equipment will arrive between 35 and 63 days following invoice payment.
+ Who is responsible for custom duties and taxes?
Customers are responsible for all custom duties and local taxes.
+ Who is responsible for shipping costs?
Customers are responsible for shipping costs up to $100. After this threshold, Icarus will cover the cost of shipping.
+ How do we receive payment?
We normally use PayPal but are also happy to accept a bank transfer.
+ How does the material quality of our kits compare to other suppliers, such as Adidas, Nike and Hummel?
The fabric that Icarus uses is very high quality and akin to that used by other international suppliers such as Adidas, Nike and Hummel.
Our shirts are made from fabric that has low GSM (grams per square meter) – this means that they are both light to play in and moisture-wicking. Sweat moves quickly to the fabric’s outer surface and the shirts dry quickly without saturating the fabric. As a result, our matchday kits are comfortable to wear since the body can regulate its temperature efficiently.
+ How does the fit compare to other suppliers?
Icarus’ matchday and replica kits run true to size. This provides players with more breathability and fans with a more comfortable shirt to wear on a non-playing basis.
We can produce our equpiment in all normal Men’s, Women’s and Children’s sizes (XS – XXL).
+ What items other than kits do you offer?
In addition to match kits and supporters’ shirts, we also produce and supply club branded:
• Training Bibs
• Coaching Polo Shirts
• Tracksuits
• Backpacks
• Hats
• Hoodies/Sweatshirts
• Joggers
• Windbreakers
• T-Shirts
If there is an item you would like that is not listed here, please let us know.
+ Where are our operations located?
We’re based in Philadelphia but our manufacturing partners are based out of the United States, China and Pakistan. We also have a regional office in London.
+ Are your goods ethically sourced and produced?
Our kits are produced in China with a TUV Rheinland verified supplier - we personally and regularly inspect the conditions of the factory and can attest to its safe and ethical work environment.